Who operates this site
In Five Lines (a sole proprietorship based in India)
- Address: Pune, Maharashtra, India
- Email: rohan@infivelines.com
- Hours: Monday to Friday, 10:00 to 18:00 IST
- Website: https://infivelines.com/
Grievance Officer
If something about this site has gone wrong for you (your data, your account, or the content itself), this is who is responsible for answering.
In Five Lines, Grievance Officer
- Email: rohan@infivelines.com
- Post: Pune, Maharashtra, India
- Hours: Monday to Friday, 10:00 to 18:00 IST
Our commitment: every complaint is acknowledged within 48 hours and resolved within 30 days.
What to write
You do not need a form or a format. It helps if you include:
- the email address on your account, if you have one
- the page or the URL the problem is about
- what happened, and what you would like done
If we do not resolve it
- Data and privacy: you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
- Consumer complaints: the National Consumer Helpline (1915, consumerhelpline.gov.in) and the consumer forums under the Consumer Protection Act, 2019 are open to you.
We would rather you told us first, but neither route requires our permission.
Things this address is good for
- deleting your account, or asking what data we hold: see Privacy Policy
- corrections to the course: a card that is wrong, a test question with a bad answer
- permission to use the material somewhere: see Terms of Use
- anything else at all
The course is written by one person and email is read by that person.